Park Farm Medical Centre currently offer services through SystmOnline.

This allows patients to access the following facilities:

• Booking appointments
• Cancelling appointments
• Viewing booked appointments
• Ordering repeat prescriptions
• Viewing allergies and adverse reactions

We have worked closely with our clinical software provider to develop appropriate systems for patients to also request online access to their detailed coded records, using a method that is secure and safeguards the best interests of the patient.

How to Register

You can register for our online services by completing our form, or come into the practice and speak to our reception staff to get your user name and password. After 11:00 will be more convenient when the reception area is quieter and our staff are more easily able to attend to your request for SystmOnline access.

To protect your security, we ask you to bring some form of photographic identification before we are able to provide you with your login details. Parents may request access for their children. Those aged 13 and over are requested to attend in person with appropriate photo-ID. Patients reaching the age of 13 will have their accounts suspended and will have to re-register in person.

Security

For security purposes please ensure you memorise your username and password details. You should change the password provided once you have logged onto the website and should not share your login details with any other person.

All personal information used by SystmOnline is secure and protected. It is only available to staff at your practice who have appropriate security controls (those managing appointments and repeat prescribing).

Usage Policy

Please use our service responsibly.

In cases of misuse of our service we reserve the right to withdraw login details, preventing further access to the service.

Examples of misuse may be:

• Booking of appointments that you have no intention of attending
• Repeatedly booking appointments and then cancelling appointments
• Repeatedly requesting prescriptions that you do not need